The Albany quality management system conforms to BS EN ISO 9001:2000 and is certified by the BSI. The system is documented within a comprehensive manual and supported by corporate policies and procedures.
We recognise that the only way to exceed industry standards is to enforce a strict quality management system that is fully integrated at every level of a project or service.
Our quality management system is designed to be applicable to any given client requirement and therefore incorporates procedures and controls relating to all aspects of quality.
All Albany employees are introduced to our quality system from their initial induction and have a responsibility to adhere to aspects of quality performance within their specific activities, while following the governance of the policies and procedures mandated within our organisation. Each and every member of our team, regardless of title, is responsible for ensuring that those policies and procedures are produced, implemented and followed in their respective area of responsibility.